You can reach us Monday to Friday, from 08:30 to 17:00.
A problem with your lamp or need a spare part?
Email us a short description of your question, the lamp model and clear photos or a video. If possible, include your order number or proof of purchase. We’ll check which part you need or whether we can repair your lamp, even after the warranty period has ended. We’ll let you know about any costs in advance.
Did you buy your lamp from one of our retailers? Please contact that retailer. They’ll be happy to help you.
Frequently asked questions and manuals
Find answers to frequently asked questions and manuals in different languages, clearly organised by lamp model.
