What are the dimensions and weight including packaging of Bella?
Bella Table: The dimensions of the packaging of Bella Table are 30 x 30 x 55 cm. The weight including packaging of Bella Table is 3 kg.
Bella Pendant: The dimensions of the packaging of Bella Pendant are 30 x 30 x 41 cm. The weight including packaging of Bella Pendant is 2 kg.
Is Bella a sustainable choice?
YES! All parts are recyclable. Furthermore, we start assembling a product after receiving the order so we don’t need a warehouse. Finally, we possess all parts to repair or restore your lamp so you don’t need to worry about saying farewell to your lamp when there’s something wrong.
In which colors if the Bella available?
The Bolt collection is available in 11 colors: Smokey Black, Pure White, Lightning White, Ash Grey, Midnight Grey, Flux Green, Thunder Blue, Striking Orange, Sunny Yellow, Daybreak Rose and Ice Blue.
Installation & assembly
The lamp has a loose lampshade. How can I fix this?
Don’t worry, we thought about this! You can easily re-attach the lampshades. Click here to watch the instruction video.
Is the Bella dimmable?
The Bella Table has a dimmer on the power cord. The Bella Pendant can be installed onto an external dimmer in order to adjust the light intensity.
How does the dimmer of the Bella Table work?
You can turn the lamp on and off by pressing the dimmer shortly (tap it). To adjust the light intensity you press the dimmer longer until you reach the required light intensity. The dimmer will remind the setting after turning it off which comes in handy if you want to maintain one setting for the lamp.
Important! When you dim the lamp to ‘zero’ the dimmer also reminds this after turning off the lamp. If this happens you first tap the dimmer to turn the lamp on and then press and hold the dimmer to set the light intensity.
Can I operate my Bella with for example a DALI-system?
Bella Pendant is suitable for these systems as long as you use a required driver and lightbulb. When you own the Bella Table we advise you to contact an electrician because this product has a dimmer on the wiring which is not suitable for these systems.
How can I clean my Bella lamp?
Our advice is to clean the lamp with a damp cloth. Don’t use chemical detergents.
I have a problem with my Bella lamp. What can I do?
We’re sorry to hear this. Many answers can be found in the manual and on this page. Have you not found a solution for your problem? Please contact the vendor or send an e-mail to firstname.lastname@example.org.
I’ve lost some parts of my Bella lamp. Can I order these separately?
Don’t worry! We possess all parts for your lamp. Please contact the vendor or send an e-mail to email@example.com .
Can I order different lamp shades for my Bella lamp?
It’s not possible to order different lampshades separately. If you have a problem with the lampshades we kindly ask you to contact the vendor or send an e-mail to firstname.lastname@example.org. We’re happy to help!
If you have questions about a different subject you can reach our customer service department on business days between 08:30 and 17:00 (AMS) by phone: +31 85 782 13 33 or send an e-mail to email@example.com.